Your Safety Matters

We're committed to keeping you safe on every journey

Emergency Contact

For accidents, breakdowns, or any emergency

+34 680 272 487

Available 24/7

Vehicle Safety

Full Insurance Coverage

Every rental includes comprehensive insurance with zero deductible. You're fully covered for vehicle damage, third-party liability, and theft—no hidden costs or surprises.

Safety Features

All our cars come equipped with modern safety features including airbags, ABS brakes, ESP traction control, and air conditioning to keep you comfortable and safe.

Regular Maintenance

Our vehicles undergo regular inspections and maintenance to ensure they're in perfect condition. Every car is checked before and after each rental.

24/7 Roadside Assistance

If you experience any mechanical issues, we provide round-the-clock roadside assistance anywhere in Tenerife. Just call us and we'll help you right away.

User Safety & Security

Identity Verification

We verify every user's identity and driving license to keep our community safe. This protects you and ensures only qualified drivers use our cars.

Secure Keyless Entry

Our Bluetooth keyless system means no physical keys to lose or share. Only you can unlock the car during your rental period, using your verified account.

Private Location Sharing

For your security, the car's exact location is only revealed to you a few hours before your rental starts. This prevents unauthorized access and keeps the vehicle safe.

Safe Driving in Tenerife

  • •Mountain roads: Tenerife has winding mountain roads. Take them slowly, stay in your lane, and use lower gears on steep descents.
  • •Speed limits: Urban areas: 50 km/h | Roads: 90 km/h | Highways: 120 km/h. Always follow posted signs.
  • •Parking: Park only in legal spots. Blue zones require payment during business hours. Avoid yellow lines.
  • •Roundabouts: Yield to traffic already in the roundabout. Signal when exiting.
  • •Documents: Always carry your driving license, ID, and insurance documents (available in the app).
  • •Alcohol: The legal limit is 0.5 g/L blood alcohol. We recommend not drinking at all if you're driving.

Emergency Procedures

In Case of an Accident

  1. 1. Ensure everyone's safety. Call 112 for medical emergencies.
  2. 2. Call the police (091) if there are injuries or significant damage.
  3. 3. Take photos of the scene, damage, and other vehicles involved.
  4. 4. Exchange information with other drivers (name, license plate, insurance).
  5. 5. Call us immediately at +34 680 272 487. We'll guide you through the insurance claim process.
  6. 6. Don't admit fault or sign any documents without contacting us first.

If the Car Breaks Down

  1. 1. Move to a safe location if possible (hard shoulder, parking area).
  2. 2. Turn on hazard lights to alert other drivers.
  3. 3. Call us at +34 680 272 487. We'll send roadside assistance or arrange a replacement vehicle.
  4. 4. Stay with or near the vehicle until help arrives.

If the Car is Stolen or Vandalized

  1. 1. Report it to the police immediately (call 091 or visit a station).
  2. 2. Get a police report (denuncia) - you'll need this for insurance.
  3. 3. Call us at +34 680 272 487 as soon as possible.
  4. 4. Don't worry—our insurance covers theft with no deductible.

Important Numbers

  • Yeyecar Support (24/7)+34 680 272 487
  • Emergency Services112
  • Police091
  • Medical Emergencies061
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