Cookie Policy

Yeyecar S.L. ("we," "us," or "our") uses cookies and similar technologies on our website and mobile app to improve your experience and provide our services. This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies, in compliance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) and the EU ePrivacy Directive.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website or use an app. They help the website remember information about your visit, like your preferences and login status, making your next visit easier and the service more useful to you.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the website and app to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the service cannot function without them.

2.2 Functional Cookies

These cookies allow the website to remember choices you make (such as your language preference or location) and provide enhanced, personalized features.

2.3 Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website and app by collecting information anonymously. This helps us improve the service and fix issues.

2.4 Marketing and Advertising Cookies

These cookies are used to deliver advertisements relevant to you and track the effectiveness of our marketing campaigns. They require your explicit consent.

3. Third-Party Cookies

We work with trusted third-party services that may set cookies on your device:

• Payment Processors: To securely process transactions
• Analytics Providers: To understand service usage and performance
• Map Services: To display vehicle locations and parking areas
• Customer Support: To provide assistance through chat

These third parties have their own privacy and cookie policies. We recommend reviewing their policies to understand how they use your information.

4. Mobile App Technologies

Our mobile app uses similar technologies to cookies, including:

• Device Identifiers: To recognize your device and maintain your session
• Local Storage: To store preferences and cached data
• SDK Tools: For analytics, crash reporting, and feature development
• Bluetooth: To enable keyless vehicle access
• GPS/Location Services: To show nearby vehicles and navigation

5. Managing Your Cookie Preferences

5.1 Website Cookies

When you first visit our website, we will ask for your consent to use non-essential cookies. You can change your preferences at any time through:

• Our cookie consent banner (on your first visit)
• Your browser settings (see browser-specific instructions below)

5.2 Mobile App Settings

You can manage app permissions through your device settings:

• iOS: Settings → Yeyecar → Manage permissions
• Android: Settings → Apps → Yeyecar → Permissions

5.3 Browser Cookie Settings

Most browsers allow you to manage cookies through their settings:

• Chrome: Settings → Privacy and Security → Cookies
• Safari: Preferences → Privacy → Manage Website Data
• Firefox: Settings → Privacy & Security → Cookies
• Edge: Settings → Cookies and Site Permissions

Please note that disabling certain cookies may affect the functionality of our service.

6. Impact of Disabling Cookies

If you disable or refuse cookies, some parts of our service may not function properly. For example:

• You may need to log in every time you visit
• Your preferences may not be saved
• Some features may not work correctly
• You may see less relevant content

Strictly necessary cookies cannot be disabled as they are required for the service to function.

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, law, or our practices. The "Last updated" date at the top of this page shows when the policy was last revised. We encourage you to review this policy periodically.

8. More Information

For more information about cookies and how to control them, visit:

• www.allaboutcookies.org
• www.youronlinechoices.eu (for EU users)
• Spanish Data Protection Authority: www.aepd.es

9. Contact Us

If you have questions about our use of cookies: